FAQs

Simply go to our contact page on our website and fill out the appropriate contact form. The quote will be sent to you via email, along with instructions on how to secure your event with us.

At Bright Designs, we specialize in balloon décor, backdrops, photo booth rentals, and event decor for weddings, birthdays, corporate events, school functions, and more. We offer a wide range of balloon decorations, including balloon arches, garlands, columns, and centerpieces. We can customize designs based on your theme, colors, and vision. Check out all of our services here. 

We recommend contacting us after booking your venue or at least 2-4 weeks before the event date. A fee for bookings made within 7 days before the event date will be applied.

• Booking 5-7 Days Before Event: +10% Rush Fee

• Booking 3-4 Days Before Event: +15% Rush Fee

• Booking 2 Days Before Event: +20% Rush Fee

• Booking 24 Hours or Less Before Event: +25% Rush Fee

The rush fee applies to last-minute bookings only, as listed above. Full payment is due 5 days before the event (or upon booking for rush orders made within 7 days). We may be able to accommodate last-minute requests based on availability—just contact us!

After submitting an inquiry, we'll send you a quote to review after the details of your event have been provided and availability has been confirmed. You can also fill out the inquiry form on our Contact Page, call us at (702) 900-4712, or email us at cierra@brightdesignslv.com. We'll get back to you within 72 hours to discuss your event needs and provide a personalized quote.

A non-refundable retainer of 25% of your total is due, which reserves your event date and time. The deposit will be applied to your total. The remaining balance is due 5 days before your setup or event date.

Must have a standard outlet within 15 feet of the backdrop location and a reliable wifi connection. An additional charge is required for us to provide either WiFi or power.

We require a 2-hour minimum for most events.

Yes, booking on a holiday weekend incurs an additional delivery charge. New Year's Eve could be a higher fee depending on the event type and size.

 INDOOR: Many air-filled balloon designs can be kept inside for weeks! The lifespan of the balloons will be determined by the space environment. If kept inside, all of our helium balloons will float for at least three days, but usually much longer!

OUTDOOR: We cannot ensure that balloons will endure for a certain length of time when used outside. The sun, heat, wind, rain, and other environmental factors all have an impact on the balloons' longevity.

No, we cannot guarantee the quality of balloons not supplied by us, nor can we estimate their lifespan.

We offer a pricing range for our most popular designs. However, we are pleased to give you a free price estimate tailored to your specific occasion. 

*Options are listed on our price list.

• First, inform the front desk or guest services at your hotel of the name of your room designer after check-in.

• We will pick up the room key and start working on your room. Prep time is one hour to one and a half hours. We will be in constant communication via text message.

• Once we are done, we will leave the room key inside the room.

Backdrops

We certainly can! However, it’s important to note that outdoor installations do not last as long as interior installations. Either location will be fantastic for your celebration.

Photo Booth

Yes, however, it will only depend on the location, weather, and temperature of the event space. Adequate power sources and coverage would also need to be provided.

***An additional fee will also apply during Las Vegas' hottest months to account for increased labor and setup challenges. 

We cannot guarantee assistance due to the complexity and availability. but it's worth a shot! Contact us directly for more information on last-minute bookings.

• Booking 2 Days Before Event: +20% Rush Fee

• Booking 24 Hours or Less Before Event: +25% Rush Fee

The rush fee applies to last-minute bookings only, as listed above. Full payment is due 5 days before the event (or upon booking for rush orders made within 7 days). We may be able to accommodate last-minute requests based on availability.

Orders can be canceled up to 72 hours before the event, but deposits are non-refundable.

Yes, changes may be made up to 2 weeks prior to your scheduled event date. Changes requested less than two weeks in advance may be accommodated, but may incur extra service costs.

I can create and set up your balloon decoration in 1-4 hours, depending on the size and design of your decoration.

Yes! Our latex balloons are created from natural ingredients and degrade at the same pace as an oak leaf. Although mylar (or foil) balloons are not biodegradable, they can be recycled.